UAE retail chain warns shoppers on prize scam


DUBAI, UAE– The operator of a hypermarket chain in the United Arab Emirates issued a scam alert to warn its customers against scammers calling unsuspecting shoppers to steal their banking details.

In an advertisement published in local newspapers, officials of Lulu Hypermarket said they learned about scammers claiming to be representatives of the retail chain calling consumers to tell them they won one prize or another and asking for their credit card and bank account details supposedly for purposes of claiming the prize.

“We have come to know about some incidents of attempted frauds in the name of Lulu Hypermarket, where the callers have identified themselves as calling on behalf of LuLu and tried to obtain certain personal and financial information of the persons, including their bank account and bank card details with the intent of defrauding them with false news of winning a prize or with some offers at LuLu,” the ad said.

The company said that last month they had issued a similar warning in their Twitter account warning customers against sharing any personal information for a supposed promotional campaign.

However, he noted that reports about the scam persisted despite the warning.

“We’ve been getting complaints from our customers about these fraudulent calls. We’re warning them to be careful when they receive such calls,” a spokesperson for LuLu said.

But he said that so far Lulu has yet to receive any verified report of a customer losing money as a result of the scam.

With a constant stream of announcements about UAE expatriates hitting mega jackpots, including millions of dollars at lotteries, he said Lulu officials were not surprised to learn about the scheme to con people out of their hard-earned money.

Officials of the supermarket said they have already lodged a complaint against the fraudsters but they also encouraged UAE residents to file a complaint with the authorities if they receive a call from the fraudsters. WAM

p: wjg